Help

Having trouble with our site?

If you are having trouble with one of our websites, please let us know. We will always endeavour to fix any technical issues promptly and investigate any seemingly unique issues to ensure our site operates effectivelty for the widest possible audience.

Our sites

www.jameshargreaves.com is our portal landing page. For here you can access the following sites:

www.jhbathrooms.com - Our bathroom showroom site

www.jhplumb.com - Our plumbers Merchant site.

www.jhrenewables.com - Our renewable energy site.

Supported browsers

If your web browser is older than Internet Explorer 6, Firefox 2 or Safari 3 then we recommend you upgrade to a later version. If you do experience problems with our site and you believe it is browser related, then please let us know your browser version and the problem you experience.

Availability

Our site is hosted on some of the fastest and most reliable servers available and our users should not experience any down-time when using one of our sites. At certain intervals we may be enhance or modify our site but this is normally done without disruption to service. If for any reason we expect our site to need to go offline, we will notify our users accordingly, where feasible. To keep updated you can also sign up for news.

Images

Some of our pages contain multiple images of our showrooms, branches, products or brands, for example. The images are shown in rotation after a short delay and then looped. If you prefer to browse the images yourself, you can click on the word "PICTURES" within the image to see a thumbnail gallery and then click on the image of your choice